Thank you for your interest in Geek City USA. We want to hear from you. Whatever the reason (praise or complaint), we invite you to contact us with your questions or concerns.
Our normal hours of operation (phone) are Monday through Friday, from 9:00 a.m. - 5:00 p.m. Central Time (excluding Federal / Company Holidays & Company Planned Vacations). When a company planned vacation is in effect, on our main line, the company voicemail message will so note this, along with the date we will return.
We will normally respond to you during these hours (aside from holidays & vacation). However, if we are not available right away (by phone), please leave us a voicemail and we will be sure to get back with you as soon as we can. Here is how you can reach us:
Phone Us
Sales / Billing: Please use the contact information provided by Geek City USA.
Fax Us
Sales / Billing:
509-694-0102
E-mail Us
Sales: sales [at] geekcityusa.com
Billing: billing [at] geekcityusa.com
Tech Support: Please use our help desk by clicking HERE
General Questions: info [at] geekcityusa.com
The quickest response on tech support is best achieved by opening a support ticket via the link located on our support page, http://www.geekcityusa.com/support. This is generally a two hour or less initial response time; it is much faster than a straight e-mail to support. However, we will still answer a direct e-mail if that is what you prefer. Send your support e-mails to support [at] geekcityusa.com
Write Us (General Inquiries or Check / Money Order Payments)
Geek City USA, LLC
P.O. Box 42
Daisetta, TX 77533
Reach Us Online:
If your question is regarding support, you can go to http://www.geekcityusa.com/support and submit a support ticket. Please note that this is only for technical support. All pre-sales/after sales questions must be directed to the phone, e-mail, or by completing our RFP (Request For Proposal) form (via the web design page).
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